Is This Course for Me?

This non-accredited course is designed for professionals and aspiring communicators who want to strengthen their interpersonal and workplace communication skills in today’s evolving environments. Whether you’re presenting to a team, managing client relationships or collaborating across projects, this program provides the tools, insight and flexibility to help you connect with clarity and confidence.

With self-paced, bite-sized learning and practical workplace applications, it’s ideal for individuals at any stage of their career who want to enhance their communication style, build stronger relationships and influence positive outcomes.

This course is suited to a wide range of learners, including:

• Emerging professionals wanting to develop confidence and core communication skills.
• Supervisors and team leaders seeking to improve feedback, presentation and conflict resolution techniques.
• Organisations and teams looking for a scalable, flexible training solution to strengthen interpersonal capability and collaboration.
• Professionals who want to build transferable communication skills to thrive across diverse roles and industries.

Regulatory Note

This course is not nationally recognised training (AQF) and does not issue a Statement of Attainment.

You will complete one (1) Fundamental Unit comprising twelve (12) micro-learning modules designed to develop essential communication and interpersonal capabilities. Each module focuses on practical, real-world applications that strengthen verbal and written communication, feedback, conflict resolution, presentation delivery and relationship management across diverse workplace settings.

Each module issues a Certificate of Completion (non-accredited).

This program is not AQF-accredited and does not grant a licence or practising certificate.

Not Applicable.

This course has been developed in collaboration with industry to address identified gaps in communication and interpersonal capability across modern workplaces. The learning is practical, relevant and immediately applicable, ensuring participants can transfer their skills directly to real-world communication situations. Each module focuses on developing confident, capable communicators who can express ideas clearly, build rapport, resolve conflict and foster collaboration across diverse teams and contexts.

Completing this program can help you to:

• Strengthen your communication and interpersonal skills to perform effectively in a variety of workplace settings.
• Apply practical tools and strategies to improve conversations, presentations and written communication.
• Build confidence to handle feedback, conflict and change with professionalism and clarity.
• Enhance your career prospects by developing transferable, job-ready communication capabilities.

Online, self-paced eLearning delivered through Simtars’ dedicated learning platform. Each micro-learning module is concise and engaging, taking less than one (1) hour to complete, allowing for flexible and efficient learning.

Online delivery – self-paced eLearning accessible anywhere in Australia.

Support and administration are coordinated from Simtars, Redbank. All learning is completed online via Simtars’ learning platform.

Per module (1 hour total, self-paced):

• Approx. 1 hour self-paced online – complete in one sitting or split into shorter sessions to fit around work and home commitments.
• 100% online eLearning – start and stop anytime; your progress is automatically saved.
• No formal assessments – awareness-based learning with light interactive elements only.
• Evidence provided – Certificate of Completion (non-accredited) issued per module.
• Tech-light – accessible via any modern browser with stable internet; desktop, tablet and mobile compatible.

Annual load: 12 micro-learnings = approx. 12 hours of flexible learning across the Communication and Interpersonal Skills Unit.

Recommendation: Allow 1–2 weeks per micro-learning to complete comfortably alongside other commitments.

Evidence: Completion records and Certificates of Completion are provided for each module as proof of participation and skill development.

The Simtars Essential Skills Online Program – Communication and Interpersonal Skills is 100% online and self-paced, giving you the flexibility to complete it at a time that suits you best.

How it works:

• Enrol anytime and start immediately – access is provided upon enrolment.
• Complete modules at your own pace – pause and resume anytime; your progress is automatically saved.
• Suggested Pathway: Begin with the twelve (12) Fundamental Micro-learnings to build a strong foundation. Then, customise your learning journey by selecting your preferred Skillset Pathway, which consists of ten to thirteen (10–13) additional Micro-learnings tailored to your goals.
• Evidence on completion: Certificate of Completion (non-accredited) for each module.

For organisations: Cohort roll-outs and scheduled windows can be arranged on request.
Please email: training@simtars.qld.gov.au

Access to your online modules is activated immediately upon enrolment.

Complete the self-paced eLearning modules to receive your Certificate of Completion (non-accredited).

There are no workshops or formal assessments.

You are welcome to start anytime — there are no scheduled intakes or deadlines.

There are no formal entry requirements to complete this non-accredited, fully online program.

It is ideal for anyone wanting to improve their communication, collaboration and interpersonal skills. Whether you’re an emerging professional, experienced team member, or leader working across Queensland industries.

You’ll need access to a modern web browser and stable internet connection. The program is accessible on desktop, tablet and mobile devices.

You do not need to complete an LLND assessment for this non-accredited program. The course content is written in plain English and designed for accessibility.

If you require assistance, support is available. Captions, transcripts, larger text and alternative formats can be provided upon request.

We welcome all learners, including people with disability, chronic health conditions, neurodivergent learners, carers and those on shift/FIFO rosters. If you need reasonable adjustments or accessible materials for this fully online, non-accredited program (e.g. captions/transcripts, larger text, screen-reader friendly formats, flexible timeframes or alternative activities), please contact Student Support at training@simtars.qld.gov.au or call (07) 3810 6328. We will respond within 2 business days, keep your information confidential and work with you to agree on a simple support plan.

Assessment Methods: There are no formal assessments in this online program. You’ll complete self-paced eLearning with knowledge checks along the way. Work through all sections at your own pace. Once you’ve finished the module, you’ve met the requirement.

Attendance Requirements: There is no workshop to attend. To complete the unit, simply finish the online module in full. Your progress is saved, so you can pause and resume around shifts and home commitments.

Credential Issued: This program is non-accredited and does not issue an AQF credential. When you finish each online lesson you’ll receive a Certificate of Completion (non-accredited) for that course.

Issuance Timeframe: This is a non-accredited program, so no AQF certification is issued. Your Certificate of Completion for each course will be provided within 30 calendar days of successfully completing the online module (and settlement of any fees, where applicable).

Not Applicable.

Tuition: $1100.00 (including GST).

Payment & Invoicing
Frequency: Annual invoice (once per year).
Organisation options: Cohort invoicing available.

How to Pay
Accepted: Visa/Mastercard, EFT, Purchase Order.
Not accepted: American Express.

Indexation
Prices are exclusive of GST and are indexed at an average 4% per year (applied annually at the time of the yearly invoice).

Refunds
10-business-day cooling-off applies.
Withdrawals/reschedules follow the Simtars Fees & Refunds Policy (participant substitutions permitted with notice).

No government funding or subsidies are available for this course.

• View Fees & Refunds Policy
• View Complaints & Appeals Policy
• View Simtars Student Handbook

Simtars is committed to an inclusive online learning experience. We can provide:

• Accessible learning resources (screen-reader friendly pages, captions/transcripts, high-contrast options, resizable text, keyboard navigation, alt text, downloadable PDFs).
• Alternative activity formats (e.g. video → text, audio → transcript) for this non-assessed training.
• Flexible pacing/extended time windows – you can pause/resume and complete around shifts/FIFO.
• Plain-English content with optional glossaries and support from industry-experienced trainers.

To request support or reasonable adjustment:

• Contact Student Support at training@simtars.qld.gov.au or (07) 3810 6328.
• Tell us what you need (e.g. captions, larger text, alternative format).
• We will respond within 2 business days and confirm a simple support plan.

Not Applicable.

Not Applicable.

You have the right to withdraw from this course within 10 business days of enrolment and receive a refund in accordance with our Fees & Refunds Policy. Conditions apply. Please review the policy before enrolling.

Not Applicable.

Simtars collects, stores and uses your personal information in accordance with the Privacy Act 1988 (Cth) and the Information Privacy Act 2009 (Qld). Your information may be shared with the Australian Government, regulators and other parties as required for training and assessment purposes. View our Privacy Statement for details.

Important: This course is delivered directly by Simtars (Registration Code: 45647). We do not engage third parties for training, assessment, or recruitment for this course.