Your first task is to determine the type of content you want to create. Computers supported by UCSF IT Field Service receive the UCSF IT Security Suite automatically. We quarantined several IT systems within the School of Medicine as a safety measure, and we successfully isolated the … Given the prevalence of restricted data (e.g., protected health information, financial information, personal information, intellectual property) in the UCSF environment, all endpoints (desktops, laptops and mobile devices, including mobile phones and tablets) used for UCSF business must be encrypted. it.ucsf.edu. This is to ensure that your device, the UCSF network, and UCSF sensitive data all remain safe. In conjunction with UCSF Police Department, the 24-hour on-site Security Services Department of UCSF Health is responsible for monitoring Medical Center services and activities. Federal and state laws and University policy indicate that Confidential data must be stored, delivered, and removed securely. Learn about UCSF’s response to the coronavirus outbreak, important updates on campus safety precautions, and the latest policies and guidance on our COVID-19 resource website. Security Endpoint Detection and Response (EDR) software looks at the behavior of your computer, along with intelligence-based indicators, to help detect, investigate and mitigate advanced threats and risks on the UCSF network. UCSF definitions of information types and roles and responsibilities are found in UCSF Policy 650-16: Information Security and Confidentiality. Computers without critical security patches, anti-virus software or host-based firewalls are targets for hackers and can be used to spread malware and compromise other devices on the network. SEP is an important tool in protecting your computer and personal information from vulnerabilities, malware, viruses and worms. Out of an abundance of caution, we immediately isolated a wider range of the School’s servers than what the intrusion targeted and engaged a leading cybersecurity firm to assist in our response. UCSF is an institution of higher learning where tomorrow’s leaders in the life sciences, health care and health policy receive high-quality education and training. On June 1, UCSF IT staff identified and stopped an unauthorized access of a limited part of the School of Medicine’s IT environment while the intrusion was occurring. Still having trouble? We are taking these steps to protect our data and IT systems and to prevent a data breach. Having BigFix on your computer is essential to complying with UCSF’s Minimum Security Standards (MSS). Advance is a secure web-based application that provides faculty, academics, and academic personnel administrators with academic profile information, as well as online tools to manage the Academic Review and Academic Leave Request processes. Symantec Endpoint Protection (SEP) provides anti-virus and anti-malware protection. Statement on Vendor Security Incident A vendor that UC San Francisco uses for trend analysis of donations to the university informed us it had experienced an IT security incident in May 2020 that exposed some UCSF information. To request changes to a department listing please open a ticket at help.ucsf.edu, or contact the IT Service Desk at (415) 514-4100. Services; Projects; How Do I; About; COVID-19 Response: Get IT Help. The goals of these services include educating the UCSF community on: The risks associated with using, transmitting and storing electronic information How to maintain the confidentiality, integrity and availability of data To request changes to a department listing please open a ticket at help.ucsf.edu, or contact the IT Service Desk at (415) 514-4100. This applies to both UCSF-owned and non-UCSF–owned endpoints. We are deploying the latest software updates and reviewing our enterprise Zoom settings to ensure we continue to provide a HIPAA compliant service that is highly usable. Ken Newton, UCSF Information Security Operations Manager, gave an overview of the UCSF IT Security Vulnerability Management Program followed by John Emery, the Radiology Infrastructure Administrator, explaining how it was successfully implemented in his department. ITS Security and Policy can scan your system for vulnerabilities. The UCSF Annual Security Report is produced by the UCSF Police Department in cooperation with the Office for the Prevention of Harassment and Discrimination, Student Academic Affairs, Student Life Services, Housing Services and other departments throughout UCSF. If you are not supported by ITFS, you can find out about support levels and costs here: IT Field Services Desktop Support. 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