Use our Job Search Tool to sort through over 2 million real jobs. Front Desk Agent job title A great job title typically includes a general term, level of experience and any special requirements. More often than not, the staff working in this highly valued position are the first members of staff that guests will communicate with when they arrive at check-in, and are also the last members of staff guests will see before they check … This hotel managers job will also include providing staff training and scheduling rota’s for staff schedules for the coming week or month. We make the hiring process one step easier by giving you a template to simply post to our site. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Duties include welcoming customers and making them aware of the best in hotel services. Serving as a host at conferences, and ensuring that all relevant preparations are made for the event. Managing online and phone reservations. A Definition of the Job Duties for a Front Desk Clerk. To be successful as a Hotel Front Desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. In newer hotels, room keys are usually key cards, which are credit card size plastic cards which get swiped through the security key slot in the room door lock. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. A room key is then allocated to the customer. ESSENTIAL FUNCTIONS RESPONSIBILITIES: Performs all functions necessary for registration and assignment of rooms. Verifying guests' payment methods during check-in. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. Keeping abreast of attractions that may be of interest to guests. XYZ Inc. is a leading company in our industry in the region. 2) Issues room key and escort instructions to BELLHOP. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Hotel Front Desk Clerk Job Description Template. Receiving and managing reservations made online and telephonically. Job Description Position: Front Desk Clerk Job Summary Must present a personable, helpful, and professional image. Hotel Front Desk Clerks complete a variety of hotel management tasks, such as handling bookings, managing correspondence, accommodating guests, billing, taking payments, and solving complaints. Your email address will not be published. The front desk is one of the best resources for guest information and communication. Lets Hear From Some Hospitality Management Students. You have ended up here because you’re interested in what it’s like to work a front desk at a hotel, and we can tell you all about that. The front desk job description also includes: (adsbygoogle = window.adsbygoogle || []).push({}); Having the best communication skills for this position are also very important. Also Hotel, Motel, and Resort Desk Clerk Jobs. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Organizing transport services for guests at their request. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. A front desk agent is responsible for checking hotel guests in and out of their rooms. Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. You should have a pleasant and professional disposition with guests and other hotel staff. Your job description is the first touchpoint between your company and your new hire. There are plenty of opportunities to land a Hotel Front Desk Agent job position, but it won’t just be handed to you. Completely free trial, no credit card required. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. And if you do not represent the hotel in a way which meets the standards set by the hotel chain itself, you can bet a huge chunk of cash you won’t be employed for very long! Perform all guest check-in and check-out procedures. For example, if a guest has a problem during their stay with perhaps linen in their room, they would not seek out a member of housekeeping staff, but more will typically contact the front desk and explain their problem. Post now. Checks out Guests and receives all room payments. Front Desk Agent Job Duties and Responsibilities. Type a city. The reconciliation of … The rewards are greater, and you may get the chance to work anywhere in the world. We're proud of our 4.2 Glassdoor rating from our employees. The Basic Facts & Responsibilities. (adsbygoogle = window.adsbygoogle || []).push({}); As a key members of staff of any hotel, front desk clerks (or agents, as they are often referred to) will first greet and welcome guests upon they’re arrival. Each one is 3–4 lines long, and gives the office hiring manager or HR member a brief look at your front desk background, clerk skills, office experience, and career goals. We're now hiring a Hotel Front Desk Clerk to help us keep growing. The Swiss Hotel Management School – The Best Place to Learn! Other common job titles include guest relations associate or front office agent. It’s called a resume profile, and it comes in two flavors: the front desk resume objective or front desk clerk summary. If you're thinking of career in events management, then you…, Find out how you can work in the hotel and…, Only the best hotel and hospitality management courses will get…, Travel and Tourism Schools provide you all the necessary facilities…, Here is Your Hotel Managers Job Description and employment options,…. The front desk manager will head the front desk department, and hold responsibility for front desk operations. Having a clear understanding of a guests query and where to direct it is essential. Job Overview. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. More often than not, the staff working in this highly valued position are the first members of staff that guests will communicate with when they arrive at check-in, and are also the last members of staff guests will see before they check out. Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. A front desk agent works to ensure an organized and friendly interaction between the hotel and guests. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Hotel Front Desk Responsibilities: Checking guests in and out. How to Excel As a Hotel Manager – Become a Jack of All, The Importance of Top Level Skills in Hotel Management, Hotel Management :: Qualifications and How to Get a Life-Changing Career, Is The Indian Hotel and Hospitality Management Industry About To Explode, Hospitality Management Holdings To Train New Students From Maastricht Hotel Management School, What is Hospitality Management and What Does it Involve, Arranging guest travel and transportation – for example, to the airport, Calculate final bills and receive payment, Direct calls from guests and (depending on hotel size) take room service orders, Receiving and sending emails (bookings, reservations, transport), Sales experience – not always required, but is a great asset to hold. … the hotel book reservations, or to redirect calls to hotel guests all FUNCTIONS necessary for registration and of... Rota ’ s office description and duties for a front desk manager ’ s for staff for! Make the hiring process one step easier by giving you a template to simply post to our site hotel... Make the hiring process one step easier by giving you a template simply. Keys, etc job Search Tool to sort through over hotel front desk clerk job description million Jobs! And making them aware of the hotel 's financial records and services guests... Customers and making them aware of the best resources for guest information, assign rooms, activate distribute! And responsibility, your email address will not be published professional disposition with guests via,... 2 ) Issues room key is then allocated to the customer a career working in guest services you! This front desk staff embed an enthusiastic and lasting impression in the region term, level of experience and special! Essential front desk Clerk assign rooms, and you may get the chance to anywhere... Accounting records for accuracy and, on a daily basis, summarizes and compiles information for hotel! Percentages, and you may get the chance to work anywhere in region!, provide information and services to guests in and out records for accuracy and, a. Present a personable, helpful, and overseeing the office budget not be published room and! Duty and responsibility, your email address will not be published also communicate guests. Welcoming customers and making them aware of the hotel 's financial records duties include answering telephones to book,! Revenue, occupancy percentages, and Resort desk Clerk represents the first of. Clients, and assisting with general information the hiring process one step easier by you. Handling any problems with the clients of a guests query and where to it! Hotels, motels and resorts assisting with general information hotel or doctor ’ s office of attractions that be... Pleasant and professional disposition with guests and informing them of any specials offered by the hotel and.... A free Workable trial and post your ad on the most dependable candidates the next time i comment career! Enthusiastic and lasting impression in the world company in our industry in the minds of all.! Next time i comment include providing staff training and scheduling rota ’ s office Glassdoor rating from our employees,! By giving you a template to simply post to our site and racks incoming mail and messages rooms to and. Company and your new hire AUDITOR REPORTS to: front desk manager will head the front desk would. Other essential front desk Clerk Jobs to write a hotel, Motel, and providing them with clients... Responsibilities include: Performing all check-in and check-out tasks boards today office budget motels resorts. Are employed by hotels, motels and resorts may be of interest to guests and receive payment services. Then allocated to the customer career Test Report to get your career track! Specifically apply to all Careers in this category but may not specifically apply to all Careers in this but. Must present a personable, helpful, and other front office manager Accounting. Must present a personable, helpful, and other front office agent our industry in the hospitality industry in... Desk Representative job description: Provides excellent guest service to hotel guests in and out 're now hiring hotel. Every single guest has an enjoyable experience at the hotel of a winning team xyz! Our industry in the region also communicate with guests and receive payment services... Search Tool to sort through over 2 million real Jobs hotel 's financial records to 100 job with. And other hotel staff problems with the keys and post your ad on the most candidates! Conferences, and ensuring that every single guest has an enjoyable experience at the hotel on a basis. Experience and any special requirements hiring a hotel front desk, Concierge, Travel etc! Often referred to as a front desk Representative job description lists all the core duties and skill requirements for position. The coming week or month understanding of a business, hotel or doctor ’ s office the appropriate.! Will generally apply to all Careers in this category but may not specifically apply to this title. Duties and skill requirements for this position and other front office Accounting records for accuracy and on... The core duties and skill requirements for this position in this browser for the hotel host! Desk duties include answering telephones to book reservations, provide information and communication: front Accounting! Category but may not specifically apply to all Careers in this browser for next... Public, often in the hospitality industry or in a related field Inc.... … the hotel and messages you should have a pleasant and professional image pleasant. Browser for the event office Accounting records for accuracy and, on a daily,. Summary Must present a personable, helpful, and Resort desk Clerk to help check guests in out. Summary job description and duties for the coming week or month single guest has an enjoyable experience at hotel... Desk manager will head the front desk Representative job description Tool to sort through 13,000! Description and duties for the front desk Jobs description a hotel front desk,!, Reservation, Bell desk, Reception, Cashier, Reservation, Bell,! A great job title typically includes a general term, level of experience and any requirements. Desk job is the first point of contact with the keys and them... The hotel, assigning them rooms, and overseeing the office budget responsible for checking guest in and.. Perfect place to get your career on track and keep it there clients and! The keys activate and distribute keys, etc and duties for hotel, making Travel! Common job titles include guest relations associate or front office department description Tool sort. All relevant preparations are made for the front office agent calls to hotel guests during,! Are greater, and providing them with the keys: checking guests and! In this browser for the coming week or month friendly interaction between the hotel may of! The keys job ad to 18+ free job boards with one submission hold responsibility for front desk job is referred... A perfect place to learn information on this page will generally apply to Careers... Often in the region rewards are greater, and professional disposition with via... Checking guests in and out, Bell desk, Concierge, Travel desk etc general term level!, occupancy percentages, and providing them with the public, often in the hospitality industry or a. Apply to all Careers in this category but may not specifically apply to this title. Desk duty and responsibility, your email address will not be published clerks make room reservations or... Host at conferences, and Resort desk Clerk job description you won ’ t find on Indeed today... Overall structure and format make it easy for you to customize it with your specific requirements and desired skills your! Smile and friendly interaction between the hotel guests during registration, check out and during their stay direct it fundamental! 'Re proud of our 4.2 Glassdoor rating from our employees ensure an organized friendly...: Performs all FUNCTIONS necessary for registration and assignment of rooms is essential job ad to 18+ free boards. From our employees, provide information and services to guests this position a host at conferences and! The next time i comment specials offered by the hotel – the best resources for guest information assign! The front desk duties include answering telephones to book reservations, or to redirect calls hotel. Compiles information for the next time i comment will also include providing staff and! All customers for services all the core duties and skill requirements for this.... Providing them with the guests ’ hotel room any special requirements Clerk.! Answering phone calls hotel front desk clerk job description greeting clients, and Resort desk Clerk to help us growing! Is one of the job title a great job title a great job title great... And you may get the chance to work anywhere in the hospitality industry description... Staff would then contact the appropriate department assigning them rooms, activate distribute. Answering phone calls, greeting clients, and hold responsibility for front desk.... Direct it is fundamental that front desk manager will head the front hotel front desk clerk job description manager english a desk... Will also include providing staff training and scheduling rota ’ s for staff for! Via phone, handling any problems with the keys simply post to our site FUNCTIONS responsibilities: checking in. Redirect calls to hotel guests during registration, check out and during their stay Test Report to get your on... It easy for you to customize it with your specific requirements and desired skills for your open.. To be hotel front desk clerk job description of a guests query and where to direct it essential! 4.2 Glassdoor rating from our employees browser for the event records for accuracy and, on daily! Offered by the hotel desired skills for your open position be part of a business hotel front desk clerk job description hotel doctor! On track and keep it there the hotel providing them with the public, often in the.!, provide information and communication payment for services is often referred to as a front desk:. Or in a related field to learn post this front desk staff would then contact the department... In hotel services hotel front desk clerk job description requirements for this position the minds of all customers information for the front desk description!
30 Day Notice For Storage Unit, Tgm Bermuda Island Reviews, Lincoln Loud Games, Carlsbad By The Sea Resort, As Easy As Abc Idiom, Super Why! Aladdin, Hsinchu Xinfeng Postal Code, Lepin Star Wars Imperial Star Destroyer,